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We had O'Briens moving and Storage move our household goods 1month ago. We could not be happier with the outcome. Not only were they timely, professional and friendly, they were careful with everything. I had nothing broken or scratched. I highly recommend O'Briens. Our last move, approximately 8 months ago, I used Lausch in Reading. They arrived 5 hours late, broke a slate to my pool table, scratched at least 10 pieces of furniture and they took twice as long to move us as O'Briens.
We recently had the pleasure of using O'Briens to complete our relocation from Whitehall, PA to Egg Harbor Township, NJ. The moving crew - Bruce, Joe & Chip - were extremely courteous, professional and energetic. They went above and beyond to protect our furniture for the move, and then again at the new house to set up everything to our liking. They even offered some design tips! :-) We would definitely recommend O'Briens to anyone looking for a top rated moving company. Thanks for a great job!
From start to finish, everything and everyone handled my move in a professional and personal way. Outstanding experience! Thank you!
We had a local move and were referred to O'Brien's. The estimate was well under another company so I was a bit nervous about the outcome. I went back to them to ask how accurate they typically were with regards to costs, etc. (I was thinking lowball estimate and then high cost at the end) My questions were answered in a timely manner and explained that they stood by their estimate. I'm thrilled to say that the estimate was spot on! The team who packed and moved us were fast, professional, efficient and personable. I would use them again without hesitation.
If I based my rating solely on the crew who moved me - Mike, Mike and Carlos - the rating would be 5 star. They were efficient, professional and clearly knew their trade. They took care with my furniture and packed that truck so expertly, nothing could move. I took points off for the demeanor of the person in the office that I spoke to when I had a change to one of the delivery addresses. She could not have gotten me off the phone quicker and acted like I was a bother because I kept asking questions. I emailed my sales rep about the change and he didn't respond, which is why I called office. Sure enough, when the contract came, it was incorrect. When I rec'd the confirmation call the day before the move, it was STILL incorrect and when the crew showed up their paperwork was incorrect. Plus, although my sales rep ASSURED me that no one EVER pays higher than the quotes, it's almost always lower, my final bill was $132.00 higher than the quote, with no explanation. I paid it because I was so happy with the crew. All in all, I would recommend O'Brien's but make sure you do your due diligence on the back office/sales side, it's weak.
We used O'Briens for our recent move. I was very pleased with their prompt, professional service. From the immediate call from their office, the quote and moving day, I would definitely recommend them to friends!
We had O'Briens Moving and Storage move our business (CPA firm) office. We could not be happier with the outcome. Not only were they timely, professional and friendly but they were so careful with everything right down to making sure the files were returned to the filing cabinets in the exact order - we did not have to do a thing! We would recommend O'Briens to anyone searching for a moving company for residential and commercial moves.
Great move. Rob D. was great to deal with. The 3 guys who moved me were on time, professional and great to work with. I'd be happy to have Luis, Rob and Jose move me anytime.
Our movers were very professional and my did they work hard! We only moved around the block in our neighborhood, but they packed everything safe and secure as if we were moving across country! I would recommend O'Brien's in a heart beat. You were a pleasure to work with.
O'Briens saved us. When our settlement and moving dates were changed, we lost our original mover and we thought we were going to have to move ourselves. O'Brien's found an open spot for us and they were nothing short of fantastic. Our four-man team was great as they loaded our townhouse and stuff from our storage unit in one day, kept it overnight on the truck and moved us into our new four-bedroom, single-family home the next day. The crew took all measures to protect our hardwood floors, they worked so hard and went above and beyond (they even grabbed the groceries from my wife and brought them in the house when she got back from the store). I would recommend this O'Brien's to anyone. Everyone we dealt with was great and they made our move and all the stresses around it much, much easier.